With amazing customer reviews and recommendations, Zonka Feedback has been again listed as ‘High Performer’ by G2 in its Winter 2021 Grid report.
Dec 18, 2020 – Gurugram, Haryana: Zonka Feedback, a leading Employee and Customer Experience Management Platform has been again given the title of ‘High Performer’ in the G2 Grid for Winter 2021 in the category of Experience Management.
Earlier also, Zonka Feedback was awarded this recognition by G2 in its Fall 2020 Grid report. And being awarded this recognition again speaks volumes about Zonka Feedback’s consistent and growing popularity in the market.!
G2 Crowd ratings affirm Zonka Feedback’s leadership and popularity in the Experience Management domain. G2 examines unbiased user ratings for ease of use of the solution, it’s features, availability and use case. Based on the number of reviews, rating given and features highlighted, G2 awards growing and deserving softwares this recognition. Zonka Feedback’s growth, industry leadership and positive customer reviews have played instrumental in this recognition of Zonka Feedback been labelled as a High Performer in the Experience Management Category in G2’s Winter 2021 Grid Report.
Zonka Feedback offers advanced Experience Management capabilities to companies where businesses can go beyond measuring Customer Experience and Feedback, and take action to Close the Feedback Loop with advanced CX Reporting, Team Collaboration, real-time Alerts and Notifications, Team Tasks and more. With Zonka Feedback, companies can measure CX Metrics including NPS, CES and CSAT, as well as bring their team together to improve the Customer Satisfaction and Happiness using this platform.
Zonka Feedback is designed for startups and large enterprises both. It is easy-to-setup and expands as businesses grow. With open APIs, Webhooks and Integrations, Zonka Feedback makes Customer Feedback Management very integrated and effective.
“At Zonka Feedback, we’re continually working hard and enhancing our Feedback and Customer Experience Management Platform to help businesses round the globe launch their Feedback Campaigns with ease and enhance Customer Experience like never before. On our journey, it is very thrilling to receive this recognition from G2 again as it reflects our commitment in providing our customers with the best-in-class solution. ” said Sonika Mehta, Co-Founder at Zonka Feedback.
About G2 Crowd
G2 Crowd offers business software reviews and ratings to drive better purchasing decisions. It is used by Technology buyers, investors, and analysts to compare and select the best software based on peer reviews and social data.
About Zonka Feedback
Zonka Feedback is a leading Employee and Customer Experience Management Platform for global businesses with powerful feedback capabilities and robust, actionable reporting to create world-class employee and customer experiences. Zonka Feedback enables businesses to measure Customer Feedback with the right CX Metrics (NPS, CES and CSAT) across all customer touchpoints, get real-time Feedback Reports, Trends, and Insights. Companies use Zonka Feedback CX Platform to drive result-oriented actions to improve Customer Experience and Close the Feedback Loop. For more information, visit https://www.zonkafeedback.com/blog/zonka-feedback-is-a-high-performer-in-the-g2-grid-for-experience-management-for-winter-2021